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Lauren Braun

Author Bio

Lauren Braun works with industry leaders to demonstrate the impact of experience management in today’s competitive landscape, highlighting the power of XM to transform customer and employee experiences.

Articles attributed to Lauren Braun

Unlocking success: Qualtrics research reveals the four differentiated employee experiences in high performing organizations

High-performing organizations excel at creating positive employee experiences, but what sets them apart? The Qualtrics team identified key patterns that differentiate these top performers from the res...

By Lauren Braun

Featured Posts

Unlocking success: Qualtrics research reveals the four differentiated employee experiences in high performing organizations

High-performing organizations excel at creating positive employee experiences, but what sets them apart? The Qualtrics team identified key patterns that differentiate these top performers from the res...

By Lauren Braun

Qualtrics again named a Leader in 2025 Gartner® Magic Quadrant™ for Voice of the Customer report

The 2025 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC Platforms report...

By Qualtrics

Four trends shaping the healthcare industry in 2025

Healthcare is not just a transactional service, but a deeply human experience that evokes a full spectrum of emotions—from anxiety and fear to relief and gratitude. At the same time, healthcare p...

By Liza Smith, Ruth D'Alessandro

Government experience trends: Three big challenges shaping the sector in 2025

Experience management can be a challenging task in any industry, and government is no exception. Managing experiences is a nuanced endeavor, requiring agencies to effectively address evolving public e...

By Adam Bunker, Haley Gust